
For the most part, our experiences with receiving support from Halton have been positive. The only place where it really fell down was the intake process. I had called the Halton head office in August 2007, asking about their DEIPP (Developmental Early Identification Prevention Program) Clinic, and if there were any other dates available to get Max assessed. He was 16 months old at this point, and we knew in our hearts that something was really not right with him. Because he was so young, we were able to get an appointment to get him assessed.

At the end of the session, she showed me how Max had scored. He was severely behind in every area of development that she had tested him on. You'd think that with results like that, he would get immediate attention, that we would be told how to help our little boy, what to do. Sadly, when I asked "so what do we do now?", Valerie's response was that we would be referred to ErinOak, and a Developmental Consultant would be assigned to him, but the wait list for each was upwards of 8 months. I was too numb to ask follow-up questions, so I packed Max up, and left. I held my tears in until I got to the parking lot, and then I completely lost it. I felt like she had basically told me my kid was retarded (horrible word, I know, but that's how I felt), and pushed me out the door with no guidance as to how we were to proceed.
In retrospect, I know that she was just doing her job and using the resources available to her. But she could have told me about private options like Blue Balloon, where we ultimately ended up taking Max for a speech assessment a few months later. I also know that she likely knew he was Autistic, but was not allowed to voice this because she is not technically qualified to give such a diagnosis. Imagine if she had though? It would have been tough to swallow, but think how wonderful it would have been for Max if he truly had received early intervention from the age of 18 months old. The only support we received was a letter from Halton Children's Services a few months later letting us know about parent support groups we could go to while we waited for services. I think I lit the letter on fire and threw it in the sink. What a paltry offering and piss-poor substitute for what was really needed - immediate therapy for our Max.
Once services started coming through for Max, things got a lot better. We slowly learned "the system" and how to navigate it. We're still learning how to navigate it, how to milk the most out of the services available to us and to Max. I have attended focus groups for Halton, and you can rest assured that I highlighted the issues with the intake process, loud and clear. We're still waiting for the one service that Max truly needs, and that is publicly funded IBI therapy. This will come through by January 2011 at the earliest. In a perfect world, he would have started receiving it in October 2007. In a perfect world...
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